![]() ![]() See the active and passive FTP topic for more information about this checkbox. Connection refused." These problems can usually be resolved by checking the Use passive mode transfers (PASV) checkbox in the General Preferences pane. The server says "Invalid PORT Command" or "Can't build data connection. Fetch reuses file lists when they have not changed in a long while, which makes loading them quicker but also makes it possible to miss new changes. Choose the Refresh command in the View menu that will usually fix this problem. The file list does not include a file that I know was just put there. Please see the solving problems with websites help topic for suggestions and possible solutions. I uploaded an updated webpage but my browser still shows the old one. If the problem happens with all FTP clients, contact the server administrator or network administrator, and see if they can reproduce the problem under similar conditions.ĥ.If the problem still happens with the latest version of Fetch, try a different FTP client (such as Interarchy, Transmit, or Vicomsoft FTP Client) to check whether the problem is specific to Fetch or more general-if the problem only happens with Fetch, please contact us and let us know so we can investigate.Download and try the latest version of Fetch and see if it fixes the problem for you.Make sure the Use passive mode transfers (PASV) checkbox in the General Preferences pane is checked, and try again.To resolve these problems, our recommendations are to: Your transfer is done, just choose the Stop command from the View menu to clear the progress indicator. The most common cause of this is that you are behind a NAT device (such as a router or wireless base station) and the transfer has really finished, but the NAT device has blocked the information telling Fetch that it's done. All of my file appears to transfer (the progress bar fills the entire circle), but at the end Fetch stalls and the transfer never finishes. You can use the ping and traceroute functions of the Network Utility application (which you can find by going to your Applications folder, and then the Utilities folder) to check the network route between your computer and the server. If the problem persists, confirm that you are connecting to the right hostname, and check with your network administrator about firewalls. Another possibility is that there is a network outage or a firewall somewhere between your computer and the server. Usually this means that the server you are trying to connect to is not currently operating. The Fetch dog runs and runs but never connects. passive FTP, see the active and passive FTP topic. For more information about Fetch, firewalls, and active vs. You can configure the firewall to allow an exception for Fetch. If toggling the Use passive mode transfers (PASV) checkbox didn't help, try disabling the OS X firewall in the Sharing pane of System Preferences, if it is enabled. Toggle the setting of the Use passive mode transfers (PASV) checkbox in the General Preferences pane, and try connecting again. Fetch connects, but the file list never appears and the Fetch dog runs and runs. Please see I received an error saying "login incorrect" or "rejected password" in the Solving Problems with Connecting help topic for suggestions. The server says "Incorrect Password" but I know the password is correct. When I use the Mirror command to download a folder with the files "index.html" and "Index.html", why do I end up with only one of the files on my Mac?ġ.Why is uploading files slower than downloading files?.I can connect to a server on my local network, but not to Internet FTP or SFTP servers.The filenames in the file list don't look right - there is size and date information in the name column, and the Get button doesn't work.Why can't I make files open or edit in the correct application?.Get Info does not show the permissions of a file or folder I just uploaded.Why isn't TextEdit listed as an option for editing HTML files (webpages)?.The server says "Invalid PORT Command" or "Can't build data connection. ![]() The file list does not include a file that I know was just put there.I uploaded an updated webpage but my browser still shows the old one.All of my file appears to transfer (the progress bar fills the entire circle), but at the end Fetch stalls and the transfer never finishes.The Fetch dog runs and runs but never connects.Fetch connects, but the file list never appears and the Fetch dog runs and runs.The server says "Incorrect Password" but I know the password is correct.These are some common problems when using Fetch and what to do about them. ![]()
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